KneeFit Support

Questions, feedback or trouble with the app? Email us at qa@codeaxolot.com and we'll get back to you.

Common questions

How do I cancel my subscription?
On your iPhone: Settings → your name → Subscriptions → KneeFit → Cancel. Or in the app: Settings → Manage subscription.

I changed phones. How do I get my subscription back?
Install KneeFit, go to the paywall and tap Restore. Your exercise history is stored on your old device.

How do I stop saving to Apple Health?
In the app: Settings → Apple Health, or in the Health app → Sharing → Apps → KneeFit.

An exercise hurts. What should I do?
Tap "This hurts" or "Easier" in the session, or skip the exercise. If pain is sharp, your knee swells, or anything worries you, stop and see a doctor.

Privacy Policy · Terms of Use